FAQs

What products does Athfuel offer?
Athfuel offers premium athleisure and everyday wear, including hoodies, sweatshirts, t-shirts, and bottomwear designed for comfort, durability, and modern style.

Do you ship across India?
Yes, we currently ship across India only. International shipping is not available at the moment.

How long does delivery take?
Metro cities: 2–4 business days.
Rest of India: 3–6 business days.
Delivery timelines may vary due to factors beyond our control.

What are the shipping charges?
Free shipping on orders above ₹699.
₹49 shipping fee applies to orders below ₹699.

Is Cash on Delivery (COD) available?
Yes, COD is available on orders between ₹700 and ₹2,999. A COD charge of ₹49 is applicable.

What is your return and exchange policy?
Return or exchange requests can be made within 7 days of receiving your order, provided the product is unused and in original condition.
An unboxing video is mandatory for all return or exchange requests. Please refer to our Return & Exchange Policy page for complete details.

How do I raise a return or exchange request?
Email us at support@athfuel.com or contact us on WhatsApp at 7455882055 with your order ID and issue details.

When will I receive my refund?
For prepaid orders, a 2% processing fee is deducted.
For COD orders, ₹49 COD charges are deducted.
Refunds are usually processed within 24–48 working hours after approval.

How do I track my order?
Once shipped, you will receive a tracking link via email or WhatsApp to monitor your delivery.

How can I contact Athfuel?
Email: support@athfuel.com
Phone / WhatsApp: 7455882055
We typically respond within 24–48 working hours.

Are Athfuel products unisex?
Yes, most Athfuel products are designed to be unisex. Fit details are mentioned on individual product pages.

Will sold-out products be restocked?
Some products may be restocked, while others are part of limited drops. Join our newsletter to stay updated.